Return Policy: 100% Satisfaction Guarantee. Here at Material Girl Fabrics we are dedicated to customer service and satisfaction and are happy to accept returns due to manufacturer's defects. In these cases please contact us via e-mail at firstname.lastname@example.org or call (308) 381-6675 for return arrangements. We are not able to accept returns on cut fabric.
WE WILL NOT ACCEPT ANY RETURNS UNLESS PRE AUTHORIZED BY MATERIAL GIRL FABRICS.
If we have made an error with your order or you have received damaged fabric, please call us immediately, and one of our representatives will assist you.
We know how hard it is to find high quality fashion fabrics, so we strive to present a "user-friendly" way to purchase fabrics and notions by mail or internet. We want you to be happy with our service, and we will attempt to accommodate you if we are able to.
We guarantee that our fabrics will be 1st quality, we do not buy or sell seconds.* If you have received damaged fabric please contact us immediately.
If you have a question about a fabric or pattern, please contact us before you make your purchase or "Request A Swatch". We work right here with the fabrics, so we can provide helpful answers to questions on color, weight, pattern, yardage requirements, etc...
*Seconds is a term used for damaged, used short remnants from a cutter, manufacturer, or designer. These fabrics usually have flaws or may be damaged in some way.